Privacy Policy
daTA COLLECTION
How do we collect personal data?
We collect personal data provided directly by the data subject, in the context of performing employment contracts with our employees, receiving unsolicited job applications for recruitment purposes, the commercial process, enrollment in training courses, requests for information through our website, downloading e-books and other documentation, participation in events we organize, carrying out consulting, auditing and training projects, and maintaining business and organizational relationships, as well as complaint handling, with the various stakeholders relevant to our activity.
We additionally collect data from visitors to our website using cookies, in accordance with our published cookie policy.
Data provided by entities other than the data subject
We collect personal data provided by clients, suppliers and other relevant stakeholders, in the context of performing contracts, participating in events, carrying out consulting, auditing and training projects, and maintaining business and organizational relationships. Depending on the nature of the interaction and only when necessary, O Melhor Croissant da Rua may request certain personal data, such as: name, email, address/location, phone number, identification document number/tax identification number, date of birth, gender, nationality, academic qualifications, employment status and/or banking/payment details.
Processing of personal data
How do we process and use personal data?
We process this personal data through automatic and manual procedures, and we use the technological safeguards and organizational controls that we consider appropriate and proportionate for its protection and preservation. The processing of personal data is carried out using appropriate practices to ensure information security and its integrity, confidentiality and availability.
Employees of O Melhor Croissant da Rua uphold high standards of ethics and confidentiality, ensured through a rigorous selection process and a formal commitment to professional confidentiality and secrecy.O Melhor Croissant da Rua may disclose your personal data to third-party entities, ensuring that they process such personal data solely and exclusively for the fulfillment of the stated purposes.
When applicable, we will share your information:
- For marketing communication purposes;
- Regulatory bodies, for the purpose of verifying compliance of the activities provided;
- Entities with which O Melhor Croissant da Rua has an operational partnership, for the purpose of carrying out the activities included in that partnership.
- The aforementioned service provider will process the data exclusively for the purposes established by O Melhor Croissant da Rua and in accordance with the instructions issued by O Melhor Croissant da Rua, strictly complying with the legal rules on personal data protection, information security and other applicable rules.
Why do we process personal data?
The collection, processing, use, storage and handling of personal data is carried out to fulfill the contracts and legal obligations arising from our business activity, as well as to send information about our products and services, in order to provide our customers with an excellent service.
How do we store and why do we transfer personal data?
Personal data is kept for as long as the contractual relationship with O Melhor Croissant da Rua lasts, and for the mandatory legal period thereafter. It is transferred, solely and exclusively for the same purposes, to entities required by law or to referenced partners, in which case only with the consent of the data subject.
Rights
What are the rights of data subjects?
The deletion, restriction of and objection to the processing of personal data, as well as the cessation of automated processing of personal data for profiling purposes, may be requested. Data portability may also be requested, where such requests comply with applicable legislation.
Data subjects may lodge a complaint regarding the processing of their personal data with the national supervisory authority, the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados).
O Melhor Croissant da Rua has appointed a Data Protection Officer. Therefore, any additional information, clarification of queries or complaints regarding the processing of personal data may be obtained or submitted via the following contact: comunicacao@melhorcroissantdarua.pt
Changes to the Privacy Policy
Is this Privacy Policy subject to change?
This Privacy Policy will be regularly updated to reflect any feedback received and whenever deemed necessary. We recommend that you review our Privacy Policy periodically to stay informed about how O Melhor Croissant da Rua protects your Personal Data and to keep up to date with the information and rights available to you.